QUESTIONS & INQUIRES:
We invite you to call us at 1-800-496-1776 or send us an email. Business hours are between 9:00 AM to 5:00 PM Eastern Time.
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TO ORDER BY PHONE:
Call our customer service department toll-free at 1-800-496-1776 between 9:00 AM and 5:00 PM Eastern Time. Please have the product description, the item number(s) and your "Billing To" and "Ship To" address information along with payment info available. Any calls or messages received after hours will be promptly returned during our regular business hours.
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SEND AN ORDER BY FAX:
Submit your order by fax. For your convenience our fax is available 24 hours a day at 1-800-928-3305. Please print and complete the order form and include your current e-mail address and contact phone number. We will provide you with both an email and phone confirmation. We ship 90% of our orders within 24 hours for fast delivery.
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SHIPPING INFO:
We take great pride in our ability to offer fast shipping at a very minimum charge. We ship 90% of our orders within 24 to 48 hours. Our standard shipping method is UPS Ground which
typically is delivered within 2 to 5 days, sometimes sooner. We gladly ship to any location within the U.S. plus it's territories, possessions and U.S. Military locations and bases worldwide.
Please feel free to call customer service toll-free at 1-800-496-1776 if you have any specific questions or need special expedited express delivery service such as U.P.S. Next Day Air or 2nd Day Air guaranteed service.
Shipping & Handling Rates
| Order Amount |
Shipping Cost |
| $0 - $50.00 |
$6.95 |
| $50.01 - $75.00 |
$7.95 |
| $75.01 - $100.00 |
$8.95 |
| $100.01 - $250.00 |
$11.95 |
| $250.01 - $500.00 |
$15.95 |
| $500.01 - Over |
$22.95 |
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PRIVACY POLICY:
We are consumers ourselves and as such know and believe in our customer’s right to privacy. Champion Flags collects only information such as name, address, phone number, email address and payment information for the sole purpose of processing payment and shipping products. We also use this information for thank you letters and occasionally special offers by Champion Flags only.
We do not share or trade information with any third parties unless required by law. If you do not wish to receive special mailings or promotional offers from us please email or call customer service.
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RETURN POLICY:
Our goal is complete customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return the item(s) within 15 days from the date of delivery. Returns must be in new condition in their original packaging. Return shipping is required. Please call customer service toll-free at 1-800-496-1776 for Return Item I.D. Number prior to returning any merchandise to insure proper credit and refund.
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SECURITY:
When you purchase a product via our online store and shopping cart, we ask for your contact information regarding billing and shipping (name, address, phone number, email address and payment information such as credit card number with expiration date). This information is collected and processed via Secure Socket Layer (SSL) servers with 128-bit encryption, the highest encryption available, so all of our customers can shop with confidence and security.
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COMPANY INFORMATION:
Champion Flags, Inc.
PO Box 115
207 East Evergreen Ave
West Grove, PA 19390
Phone: 1-800-496-1776
Fax: 1-800-928-3305
Email: info@championflags.com
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PAYMENT:
We glady accept major credit cards and debit cards, personal and company
checks. Business Purchase Orders (including schools, corporations, churches, military and government agencies) are also accepted, please fax them to: 1-800-928-3305.
If sending a payment via U.S. Mail for ordering, please make checks
payable to: Champion Flags, Inc. and include order information (product descriptions, item numbers, contact info, etc.).
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Customer Service
